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How to read my bill


  1. Name: Name and address of the customer
  2. VAT REG NO.: Customer VAT Registration No., and the serial number if customer is VAT registered
  3. Date of bill: Date when the bill was issued
  4. Month: Billing Month
  5. Period: Period of consumption of calls
  6. Customer Acc. No: Account number of customer
  7. Service Number: Abbrev. + Your Number
    Abbrev: Abbreviations for different products / services are:
    • Telephone: TLP
    • International Leased Circuit: IL
    • Telex: TLX
    • Leased Circuit: LC
    • Mauridata: PSX
    • Telegram: TLG
    • ...and many more
  8. Bill Number: Reference number for the invoice
  9. Balance of Previous Bill: Amount still due when last bill was issued
  10. Amount Debited: Any further claims made since last bill was issued
  11. Payments received / Credit Adjustments:
    All payments received or credit adjustments made since last bill was issued
  12. Amount still due as at: Arrears as at date of issue of bill
  13. Detailed rental: Rental of specific products /services for a given period, claimed one month in advance
  14. Domestic calls: All domestic calls for the billing month
  15. Nb.: Number of calls made; Duration: Total duration of calls
  16. International calls: All international calls for the billing month
  17. Other charges:
    In this section, the following are shown:
    Services such as Audiotex, Internet, etc are listed with corresponding number of calls, duration and amount
    Tickets: additional claims such as installation fee, transfer fee, etc...
  18. VAT %: This column shows the % of VAT applicable to this item
  19. Total amount for the period (before VAT): Sub total of the bill prior to applying VAT
  20. Value Added Tax: Amount of VAT claimed
  21. Total amount inclusive of VAT: Sum of 19 and 20 above
  22. "If payment is...": This indicates that if bill is not settled by the specified date, the applicable surcharge will be claimed.
  23. Total amount due: Total claim inclusive of VAT and all outstanding amounts as at date of issue of bill i.e. Sum of 12 and 21 above
  24. This section is reserved for general messages
  25. This section is reserved for messages towards specific customers
  26. Summary of the whole bill