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Using your mobile abroad

You are going abroad and would like to use your mobile phone? The good news is you can send SMS and use your phone just like at home, with fair and simple pricing to ensure you keep on top of your call charges.

Prepay

If you are a Prepay customer, you can use your mobile phone when abroad for calling or receiving calls, sending SMS or even checking your e-mails. We have greatly simplified how you use your Prepay abroad: from making calls, sending SMS, recharging your SIM to checking your balance, you use your mobile exactly as you would in Mauritius. Roaming is activated by default for all Prepay customers and you only need to ensure that you have enough credit before your leave.

Prepay calling tariffs when roaming:

Call to Mauritius
Other Int'l Call
Local call (in visited country)
Receiving call*
SMS
Data/per 10 KB
Africa
Rs 50
Rs 75
Rs 30
Rs 25
Rs 15
Rs 2.50
Europe
Rs 95
Rs 115
Rs 50
Rs 40
Rs 15
Rs 2.50
Indian Ocean and South Africa
Rs 40
Rs 75
Rs 20
Rs 15
Rs 10
Rs 2.50
Asia & Rest of the World
Rs 95
Rs 115
Rs 50
Rs 40
Rs 20
Rs 2.50

Prices include VAT

* Apart from the above rate, for all incoming calls, while roaming , an international outgoing call from Mauritius to visited country is also charged.

See below for countries included in each region. While roaming, you can have direct access to our customer care from abroad by
calling +230 2308900

How to make a call on my Prepay when I'm abroad?

  • Scenario 1
    You are in England and you want to call phone no. 5758-XXXX in Mauritius
    Solution : Dial +230 5758-XXXX

  • Scenario 2
    You are in England and you want to call a British Resident phone no. 781-XXX-XXXX in England
    Solution : Dial +44 781-XXXXXXX

  • Scenario 3
    Someone in Mauritius wants to call you while you are in England. Your mobile phone no is 5758-XXXX
    Solution : Dial 5758-XXXX

  • Scenario 4
    You are abroad and want to access to your voice mail
    Solution : Dial +230 5250-5000

How to send an SMS on my Prepay when I'm abroad?

  • Select Menu and choose Messaging
  • Choose Create message and select Text message
  • To send an SMS to Mauritius, add the receiver's phone number To: field (+230 5758-XXXX)
    To send an SMS to someone outside Mauritius, add the receiver's phone number To: field (+44 781-XXXXXXX)
  • Type your SMS
  • Press Send

How to recharge my Prepay when abroad?

  • Dial *124* followed by scratch card no. followed by #
  • Get someone to recharge it from an ATM in Mauritius
  • Get someone to do an e-voucher in Mauritius
  • Get someone to do an e-transfer to your Prepay from Mauritius

How to view account balance?

Dial *122#

I want to browse and download my mail on roaming

For a list of countries where roaming data is available, please click here. Call us on 8900 for more info (if you are in Mauritius)
or +230 230-8900 if you are abroad.

Do I pay the same roaming tariff from different countries?

No. You will pay different charges depending on the country from which you are calling. Click here for our roaming tariff. or call us on 8900 for current rates (if you are in Mauritius) or +230 230-8900 if you are abroad.

Postpay roaming

  • Simplified tariffs when abroad
  • No deposit required
  • Direct access to our customer care from abroad by calling +230 230 8900 *

*chargeable call as per tariff plan.

For your greater convenience when travelling abroad, my.t Mobile has come up with a simplified tariff plan.
The world has been divided into 4 zones namely Africa, Europe, Indian Ocean, Asia & rest of the world.

Zone
Countries

Africa

Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde Island, Central African Republic, Chad, Congo Republic (Brazzaville), Congo Democratic Republic, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea Bissau, Guinea Republic (Conakry), Kenya, Lesotho, Liberia, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome & Principe, Senegal, Sierra Leone, Southern Sudan, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.

Europe

Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.

Indian Ocean & South Africa

Comoros, Madagascar, Mayotte, Reunion, Seychelles, South Africa.

Asia & Rest of the world

Afghanistan, Albania, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bolivia, Brazil, British Virgin Island (BVI), Brunei (Darussalam), Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Cook Islands, Costa Rica, Curacao, Dominica, Dominican Rep, East Timor, El Salvador, Fiji, French Guiana, Georgia, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyz Republic, Lebanon, Macau, Malaysia, Maldives, Martinique, Mexico, Mongolia, Montenegro, Montserrat, Myanmar, Netherland Antilles, New Caledonia, New Zealand, Nicaragua, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Samoa, Saudi Arabia, Singapore, South Korea, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & The Grenadines, Suriname, Taiwan, Tajikistan, Thailand, Tonga, Trinidad & Tobago, Turkmenistan, Turks & Caicos Islands, Ukraine, United Arab Emirates, United States of America, Uruguay, Uzbekistan, Vanuatu, Vietnam, Yemen.

Postpay tariffs

How much will it cost to call when you are abroad?

Call From
Call to Mauritius
Call to Other Countries
Local calls in the visited country
Africa
Rs 50/min
Rs 75/min
Rs 30/min
Europe
Rs 95/min
Rs 115/min
Rs 50/min
Indian Ocean and South Africa
Rs 40/min
Rs 75/min
Rs 20/min
Asia & Rest of the World
Rs 95/min
Rs 115/min
Rs 50/min

For a complete list of countries and operators where roaming is available, please click here.

Incoming call

When you receive a call while you are in a foreign country

Africa
Europe
Indian Ocean
Asia & rest of the world
Calls received
Rs 25/min
Rs 40/min
Rs 15/min
Rs 40/min

Apart from the above rate, For all incoming calls, while roaming, an international outgoing call (IDD) from Mauritius to visited country is also charged.

SMS tariffs

Africa
Europe
Indian Ocean
Asia & rest of the world
SMS
Rs 15/unit
Rs 15/unit
Rs 10/unit
Rs 20/unit

Data tariffs

Africa
Europe
Indian Ocean
Asia & rest of the world
Data utilisation
Rs 2.50/10 KB
Rs 2.50/10 KB
Rs 2.50/10 KB
Rs 2.50/10 KB

Note :

(I) To avoid unnecessary data roaming charges, you are advised to deactivate your data roaming on your Blackberry and smartphones.Many devices/phones transmit and receive data messages without user intervention and can generate unexpected charges when powered "on" outside Mauritius.

(II) Your domestic data rate plan (limited or unlimited) does not apply while on roaming.

All above tariffs are VAT inclusive.

  • - Tariffs are charged per minute only irrespective of network chosen abroad.
  • - Voice mail on roaming are charged as incoming calls. Access to Voice mail are charged as outgoing calls to Mauritius.
  • - The minimum charge for data is 10 KB. Any upload or download of less than 10 KB, will be billed at the minimum charge and afterwards, data rates will be applied in steps of 10 kb.

N.B.: Satellite calls from all zones charged at Rs 1 000 per minute, VAT inclusive.

How do I get mobile roaming?

  1. Visit any of our Telecom shops with your ID card
  2. Fill in the application form
  3. You will need to give us a date when to activate your international roaming
  4. No deposit required

How do I use my phone when I am abroad?

  • Scenario 1
    You are in England and you want to call phone no. 5758-XXXX in Mauritius
    Solution : Dial +230 5758-XXXX
  • Scenario 2
    You are in England and you want to call a British Resident phone no. 781-XXX-XXXX in England
    Solution : Dial 781 XXX-XXXX
  • Scenario 3
    Someone in Mauritius wants to call you while you are in England. Your mobile phone no is 5256-XXXX
    Solution : Dial 5256-XXXX
  • Scenario 4
    You are abroad and want to access to your voice mail ; Solution : Dial +230 5250-5000

How do I send SMS while I am roaming?

  1. Select Menu and choose Messaging.
  2. Choose Create message and select Text message.
  3. Enter the receiver's phone number in the To: field or select Add to choose the phone number from your phone directory
  4. Type your SMS
  5. Press Send

Call our customer care on 8900 for more information - calling customer care from abroad dial +230 230 8900.