At my.t, we are dedicated to supporting our business customers throughout their journey. With a genuinely customer-focused approach, we prioritise their welfare while combining expertise with long-term reliability. Our solid, robust network underpins all the telecommunications and tech services we provide, ensuring consistent and dependable support.
Customer feedback
Our overall experience with the telco services has been nothing short of exceptional. From the very beginning, we have been supported by a dedicated and highly professional team that consistently goes above and beyond to ensure our needs are met. Their commitment to customer satisfaction truly sets them apart in the industry. Regarding the quality of infrastructure, we’ve been using their Cloud internet service since 2018, placing us among the very first—if not the first—to adopt this innovative technology. When it comes to cloud internet solutions, they always seem to have the right answer. We recently renewed our contract in early 2025, which reinforces our confidence in their reliable and forward-thinking infrastructure. It consistently supports our growing needs with ease, proving that cutting-edge technology and dependable service can go hand in hand—no tech headaches here!
In terms of uptime and connectivity, the telco excels with an impressive Service Level Agreement (SLA) that guarantees minimal downtime. They have demonstrated a clear understanding of our expectations and have consistently managed to meet or exceed them. This reliability has been crucial for our operations, providing us with peace of mind and uninterrupted connectivity.
Overall, partnering with Mauritius Telecom—affectionately regarded by Mauritians as the nation’s trusted telco—has proven to be an excellent decision. Their unwavering commitment to service quality and a genuinely customer-focused approach positions them as a dependable provider we can confidently rely on for the long term. With Mauritius Telecom, it’s reassuring to know that expertise and reliability come with a friendly, approachable touch.
Joël Salomon
IT Engineer Senior Associate, African Leadership College of Higher Education