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Premium Property Unit

General Information

We provide comprehensive connectivity solutions for residential developments including morcellement projects (land subdivisions), apartment blocks, and villas. We serve property promoters, developers, consultants, syndics (property managers), and individual property owners seeking integrated fibre and mobile network infrastructure.

Our ideal customers include property promoters and developers planning new residential projects, construction consultants, architectural firms, property management companies (syndics), hospitality operators, and property owners seeking superior connectivity solutions. We also work with government bodies and institutional investors in real estate.

The earlier, the better. We recommend engaging during the conception and design phase so that network infrastructure can be properly integrated into architectural and civil engineering plans. However, we can also support projects at the construction or pre-commissioning stages. Early engagement ensures optimal network design and cost efficiency.

Project timelines vary depending on project complexity, size, and location. A small villa project may take 2-3 months, while larger apartment blocks or morcellements can take 6-12 months or longer. We provide detailed timelines and milestone schedules in our Service Agreement based on your specific project requirements.

Services and Technical Capabilities

During conception and construction, we provide: detailed network design and planning, extension of MT fibre network to your site, supply of quality network materials (manhole covers, PVC sleeves, ducts, cable conduits, etc.), comprehensive project supervision and quality assurance, mobile network coverage surveys, site engineering coordination, and professional installation of fibre infrastructure with prewiring of individual units for future connectivity.

Our Quick Start packages provide immediate connectivity solutions upon commissioning and include: Broadband (high-speed internet), WIFI MESH (whole-home wireless coverage), IPTV (digital television service), and OTT (Over-The-Top streaming services). These packages are customizable based on resident preferences and can be bundled with various service tiers.

Yes, we conduct comprehensive mobile network coverage surveys using specialized equipment to measure signal strength and quality across your property. We then implement targeted mobile network enhancement programs—such as in-building coverage solutions (DAS systems) and outdoor coverage improvements—to ensure strong 4G/5G connectivity throughout the development.

We significantly lower your Total Cost of Ownership (TCO) by: (1) supplying quality network materials at competitive rates, eliminating need for multiple suppliers; (2) managing infrastructure installation with our own trained teams, avoiding contractor markups; (3) integrating network planning with civil works to prevent costly rework; (4) streamlining project timelines to reduce project overhead; and (5) providing materials warranty and post-installation support, reducing future maintenance costs.

Support and Lifecycle Management

We provide comprehensive lifecycle management including: dedicated account management for syndics and hospitality blocks, 24/7 technical support for critical issues, preventative maintenance programs, cost optimization reviews, and quality of service monitoring to ensure optimal network performance throughout the property's operational life.

Residents enjoy access to exclusive offers throughout Mauritius via MT Shops, priority customer support, personalized account management, discounted bundled service packages, early access to new services and promotions, and loyalty programs. We also provide residents with technical support and ensure seamless service activation.

Yes, we provide dedicated account management for syndics and property management companies. Services include billing support, bulk service management for multiple units, network performance reporting, maintenance coordination, resident support escalation, and regular business reviews to optimize costs and service quality.

Technical and Quality Standards

All infrastructure meets or exceeds international telecommunications standards and local regulatory requirements. Our network designs comply with current regulations, and installations follow industry standards for fibre optics cabling. We conduct rigorous testing at each stage and provide documentation of compliance.

Process and Engagement

The process includes: (1) Initial consultation to understand project scope and requirements, (2) Site evaluation and survey, (3) Technical proposal and design review, (4) Quotation (where applicable) and Service Agreement negotiation, (5) Project kickoff and detailed planning, (6) Design finalization with stakeholder approval, and (7) Commencement of works. Our team guides you through each step.

Absolutely. We understand that each project is unique. We work with you to develop customized solutions tailored to your specific requirements, budget, and timeline. Whether you need full-service delivery or specific components, we can adapt our offerings.

Regular project status reporting is provided through periodic progress meetings, progress reports, and a designated account manager who serves as your single point of contact.

Contact and Support

Please contact the Premium Property Unit. Our team will schedule an initial consultation to discuss your project requirements. For specific technical or financial questions, we can arrange dedicated follow-up meetings with our specialist teams.

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