What will happen to my @orange.mu email?
@orange.mu emails will no longer be valid as from 30th June 2018.
However, existing mailboxes will remain operational under the @intnet.mu domain using the same name chosen for the email address (i.e. firstname.lastname@example.org instead of email@example.com).
Why this change?
The domain name will no longer be operational as from 30th June 2018 and hence @orange.mu emails will no longer be valid.
Will I lose my emails and contacts on my @orange.mu mailbox?
No, @intnet.mu and @orange.mu being the same mailbox, your emails and contacts will not be lost. Log on to the @intnet.mu mailbox to retrieve your emails and contacts.
What are the credentials for my @intnet.mu mailbox?
@intnet.mu and @orange.mu mailboxes have the same credentials (password).
How to configure my @intnet.mu mailbox?
Please use “bow.intnet.mu” for the incoming mail server and “smtp.intnet.mu” for the outgoing mail server.
If you are using a non-my.t broadband connection or you are abroad, please use "smtpauth.intnet.mu" for the outgoing mail server. Select the option "My Outgoing Mail server requires authentication" and the option to input your username/password. Do not select the option "Use the same server for incoming/outgoing". If problem persists, contact your ISP to determine which SMTP server to use.
My email address is still @orange.mu. What must I do?
Emails sent via webmail.myt.mu will by default originate from @intnet.mu.
However, if you are using an email application, such as Outlook, kindly change your email address to @intnet.mu.
I have used @orange.mu email to create my Facebook account. What should I do?
Please update your Facebook account settings with the new email address.
For example, if you used firstname.lastname@example.org to create your Facebook account, in Settings update your email address to email@example.com.
Where else / who else must I inform of the change in @orange.mu email address?
- We recommend that you start informing all your contacts about the change from @orange.mu to @intnet.mu as from today.
- Please update your email address on any communication medium (e.g. business cards, website, etc.).
- If you have used the @orange.mu email for any account creation (e.g. ebay, Mari Deal, etc.), please update your email address accordingly.
What will happen if someone sends me an email on the @orange.mu email address?
Emails sent to @orange.mu mailboxes before 30th June 2018 will still be delivered. For your contacts to get used to your @intnet.mu email address, each time they send you an email on the @orange.mu address, they will be notified of the change
Will my @intnet.mu email be impacted?
No, @intnet.mu emails are not impacted.
Why can I no longer log in to my email account (@firstname.lastname@example.orgemail@example.com)?
If an email account has been inactive for 12 consecutive months, it is put into dormant state for another 12 months after which it is deleted. Email us on firstname.lastname@example.org or email@example.com for more details.
I am a new broadband customer with Mauritius Telecom. Which email address is included in the broadband offer?
An email address of type @myt.mu is included in the broadband offer. Email us at firstname.lastname@example.org or email@example.com to create the @myt.mu email address of your choice.
I wish to increase my mailbox capacity. What I must do?
Additional mailbox capacity is chargeable at an additional monthly rental. Send us your request at firstname.lastname@example.org or email@example.com.