A new line for your home.
Simple, transparent charges to get your fixed line installed.
Rs 2,000
One-off installation fee, VAT included.
Rs 1,000
Refundable security deposit, VAT exempt.
Rs 90/month
Monthly line rental, VAT exempt.
Need installation outside business hours? An additional Rs 500 applies Monday–Friday from 16:30–18:30 and Saturdays/public holidays from 08:00–16:00.
Choose how you want to call.
Two straightforward monthly options for residential customers in Mauritius and Rodrigues.
ALO 100
For calls between myt fixed lines
Rs 100
per month · VAT included
- Unlimited calls to myt fixed lines
- Calls to myt mobile numbers
- Calls to other local operators
ALO 400
For unlimited local calling
Rs 400
per month · VAT included
- Unlimited calls to myt fixed lines
- Unlimited calls to myt mobile
- Unlimited calls to other local operators
Residential customers only. Monthly line rental, international calls, premium numbers and value-added services are not included.
Moving home?
Take your fixed line with you.
Submit your request online and our team will confirm availability, timing, and whether your number can remain the same.
- 1
Fill in the applicationStart your transfer request online.
- 2
Share your new detailsProvide your new address and preferred transfer date.
- 3
We confirm everythingOur team will contact you. Transfer costs start from Rs 1,500 VAT incl.
Useful calling extras.
Add more control, convenience and flexibility to your home phone. Select an extra to see how it works and what it costs.
Bundle and save. Your first value-added service costs Rs 20/month (CLIR: Rs 50/month). Each additional service is only Rs 10/month.
Caller Line Identification (CLI) allows you to see the telephone number of the person calling you. For this service, your telephone needs to support CLI.
The number may not be displayed if the caller has restricted his/her Caller Identification*.
Visit one of our Telecom shops.
*Terms & Conditions apply.
Transfer or redirect all your calls to a mobile or another fixed number so that you do not miss your important calls.
Once subscribed to the service, the activation and deactivation is very simple.
Activation steps:
- Lift your telephone handset
- wait for tone
- Dial *21*
- Input telephone number you want to direct your calls to
- Press #
- Wait for tone to confirm
- Hang up
Deactivation steps:
- Lift your telephone handset
- Wait for tone
- Dial: # 21 #
- Wait for tone to confirm
- Hang up
Visit one of our Telecom shops.
Subscription to your 1st Value-Added Service will cost you Rs 20 /month (except for CLIR which is Rs 50 /month). Then, for each additional Value-Added service, you will be charged only Rs 10 /month.
Call Waiting allows you to handle 2 calls at a time.
If you are already on a call and you receive a second call at the same time, your phone will simply beep.
You may decide to:
- put the 1st caller on hold and speak to the 2nd caller
- end the 1st call and speak to the 2nd caller
- set up a 3-way conference call
Visit one of our Telecom shops.
3-Way Conference allows you to speak to 2 persons at the same time.
How do I start a 3-Way Conference?
- Call or receive a call from 1st contact
- Press "R" or "Flash" on your telephone keypad
- Dial the number of the 2nd contact (1st person will automatically be put on hold)
- You can talk with your 2nd contact upon answering.
- Press "R" then "3" or "Flash" on your telephone keypad to establish the 3-Way Conference
The outgoing call charges are borne by the person who initiates the 3-Way Conference.
Looking for a telephone number that is easy to remember? Simply get a Golden Number.
Our golden numbers suffix ends as follows:
Some examples of our golden numbers are those ending with:
- 4 identical digits XXX 9999
- 2 or 3 zeros XXX 7400 · XXX 7000
- 2-digit identical block XXX 1515
- 4 ascending digits XXX 6789
The first 3 digits of your golden number (prefix) will be allocated by Mauritius Telecom depending on your region/area while the remaining 4 digits (suffix) will be of your choice. The final golden number is, of course, subject to availability of the requested number.
Let us know your choice and if the number is available, we’ll allocate it to you at a one-off fee of Rs 800 (VAT excl.).
Phone Lock allows you to restrict usage and access to your fixed telephone.
Advantages of Phone Lock
- Ideal for parental control. You can still receive calls.
- Avoid excess usage on your fixed line and control your bills
- Emergency & Call Free numbers may still be dialled
How do I use Phone Lock?
After Phone Lock service is activated on your line:
- Lift your telephone handset
- Dial *33*
- Enter the 4-digit PIN provided to you
- Press #
Re-lock your phone after making your phone call:
- Dial #33*
- Re-enter the 4-digit PIN code
- Press #
- Your phone has been re-locked
How do I subscribe?
-
Visit one of our Telecom shops.
- After registering your request, a 4-digit PIN will be provided to you. This service will be activated within 24 hours.
Note: Depending on your location, you might have to enter another code after the provided 4-digit PIN. Same will be provided to you at the time of registration. If your telephone service is on fibre, your default password will be 1000. To change the password, lift your handset and dial *03*. Enter your current password. Press *. Enter your new password. Press *. Enter your new password again. Press #.
With Caller-Line Identification Restriction (CLIR), you can keep your number private. Your number will not be displayed when you are calling a person or a company who has Caller Line Identification *.
Visit one of our Telecom shops.
*Terms & Conditions apply.
Get your call details.
- For bills within one year: Rs 50 per bill
- For bills more than one year: a once-off fee of Rs 1000 (receivable by e-mail)
Itemised bills for the past one year can also be viewed free of charge on myt selfcare. Price is VAT exclusive.
Call Barring allows you to block incoming, outgoing and international calls on your fixed telephone.
Types of calls that may be blocked after barring:
- Incoming calls: You will not be able to receive calls.
- Outgoing calls: You will not be able to make phone calls.
- International calls: You will not be able to make international calls.
What if I want to unbar my calls?
- To unbar incoming, outgoing or international calls, please visit one of our Telecom shops.
- Unbarring services are charged a one-off fee of Rs 100 (VAT excl.).
Blocking international calls is free of charge.
Visit one of our Telecom shops.
Calling Rates
Frequently Asked Questions
There are 2 Unlimited Fixed Voice Packages:
- ALO 100 at Rs 100 (VAT incl.) per month
- Unlimited calls from myt Fixed line to myt Fixed line
- ALO 400 at Rs 400 (VAT incl.) per month
- Unlimited calls from myt Fixed line to myt Fixed line
- Unlimited calls from myt Fixed line to myt mobile
- Unlimited calls from myt Fixed line to other operators (both Fixed and Mobile)
ALO offers are for residential calls only. The following are excluded in the ALO offers:
- Monthly Line Rental/ Access Charge
- International calls
- Calls to special numbers (e.g. 303XXXX, 1XX, 1XXXX etc.)
- Value Added Services (CLI, CLIR, Call Waiting…)
Any customer having a residential Fixed line with Mauritius Telecom in Mauritius and Rodrigues can register to the ALO offer.
No, you can register to the ALO offer on your existing Fixed line number.
Yes, you can make unlimited calls from a Fixed line from Mauritius to Rodrigues and vice versa with the ALO offer.
Forms and documents.
Download the PDF you need to manage your fixed line.