FAQs

About Showmax Pro Mobile

Showmax Pro Mobile is a mobile subscription-based online streaming service.

What sets Showmax Pro Mobile apart is its unique combination of hit content, first and exclusive international series, the best kids’ shows, and you also get LIVE sports from SuperSport via adaptive streaming up to HD quality.

All you need is a my.t SIM card, a compatible smartphone or tablet and data/Wi-Fi to enjoy Showmax Pro Mobile.

Showmax Pro Mobile offers the best of sports and entertainment.

Enjoy live sports from SuperSport that feature competitions like the UEFA Champions League, Europa League, English Premier League, FA Cup, Serie A and La Liga, plus a wide range of live sport, including pro boxing, international marathons and athletics.

It also offers a wide variety of international blockbusters, award-winning TV shows, movies, documentaries, Showmax Originals, kids shows and much more.

my.t will provide you with the best deal for Showmax Pro Mobile. Click here to check our exciting offers.

  • Football: All 64 match for the world’s greatest football event 2022, English Premier League, La Liga, Serie A, FA Cup, UEFA Champions League, UEFA Europa League, UEFA Europa Conference League, Premier Soccer League and more
  • Athletics: Diamond League, World Challenge League and more
  • Running: Berlin, Boston, London, NYC and more
  • Boxing: Selected IBF, WBA, WBO, WBC and African Boxing events
  • Other: Swimming, Extreme Sports, eSports, Basketball, Triathlon, Horse Racing, EFC, Netball, Hockey and much more

Download Showmax app

You can download Showmax App directly from App Store, Play Store or AppGallery.

  • iPhone users  - Click here to download from App Store.
  • Android users - Click here to download from Play Store.
  • Huawei users  - Click here  to download from AppGallery.

Please ensure you have the latest software version installed.

Showmax app requires a minimum storage capacity of 19MB depending on device model.

To download Showmax App, please ensure you have one of the following smartphone versions:

  • Android 7 or later.
  • Huawei 7 or later.
  • IOS Version 12 or later.

Activate your Showmax Pro Mobile offer

You will receive an SMS with a link to activate your Showmax Pro Mobile account. 

Follow the quick registration steps:

 

 

You are responsible for maintaining the confidentiality of your username and password. We strongly advise you to not share your username and password with any third party.

Click here to reset your password and continue to enjoy your Showmax Pro Mobile.

Viewing

Showmax Pro Mobile allows you to register and watch on one mobile device only; either a compatible smartphone or tablet with a data/Wi-Fi connection.

my.t will provide you with the best quality and experience with Showmax Pro Mobile. There is no limit to watch as long as you have a data/Wi-Fi connection.

Showmax Pro Mobile content are delivered via adaptive streaming up to HD quality.

Please ensure that you have either a Wi-Fi or data connection.

Showmax is like any other app (e.g. YouTube) which uses up the volume allowance of your data pack when content is played.

If you are a Prepay customer, we recommend the 24H No Limit Data pack to enjoy Showmax Pro Mobile at full speed and best image quality.

Once you used up your daily volume allowance, you will continue to browse for free at a speed of up to 1 Mbps which may lead to lower image quality.

To continue enjoying Showmax Pro Mobile with best image quality, it is recommended to buy our 24H No Limit Data pack. Simply send ‘15’ to 8684.

Yes, you can limit the amount of data used per hour in Settings. Choose video quality over cellular option, then select Data saving.

Note: With data saving option, this may affect your image quality experience.

The sport events on Showmax Pro Mobile are shown live using the latest online streaming technology. This technology takes some processing time before the transfer appears on your screen. Therefore, there may be a slight delay in streaming.

Contractual Period & Billing

my.t Prepay customers:

Great news, you can now enjoy Showmax Pro Mobile with no contract commitment. You have a non-renewable monthly subscription, and you can purchase your offer whenever you want to.

The validity of Showmax Pro Mobile subscription account expires 30 days once your account is activated.

my.t Postpay customers:

Great news, you can now enjoy Showmax Pro Mobile with a minimum term of contract of 1 month only. Your subscription will be automatically renewed every month.

If you are a my.t Prepay customer, your Showmax Pro Mobile subscription is a non-renewable monthly subscription and automatically expires 30 days after your account is activated.

If you are a my.t Postpay customer, you have a minimum term of contract of 1 month only.

In case of cancellation, we recommend Postpay individuals to visit a Telecom Shop and Postpay business to email us at businesscontact@telecom.mu.

Upon cancellation, you will be charged for the current month.

Yes, Showmax Pro Mobile will appear in your monthly bill as long as your subscription is active.

Showmax Pro Home v/s Showmax Pro Mobile

Yes, however we recommend you to activate your Showmax Pro Mobile account with a different email address from the one used for your Showmax Pro my.t home account.

We strongly encourage you to discover our amazing new my.t Home Internet & TV + Showmax offer. Save time and go online on myt.mu/showmax to discover.

If you already are a my.t customer, click here and subscribe to a new my.t Home Internet & TV offer with Showmax Pro.

If you are not a my.t customer, click here and subscribe to a Home Internet & TV offer with Showmax Pro.

If you need more guidance, you can also call us on 8902 or visit any Telecom shop.

Please bring your National Identity Card with you.

We’ve made things very simple for you. Save time and click here for more info.