You've Got Questions, We've Got Answers!
Purchase & Activation
Grab your my.t mobile SIM card at any Telecom Shop or my.t retailer and enjoy the fastest mobile network.
There are 3 ways:
- SMS
Send price of unlimited data pack to 8684
24H No Limit | send 15 to 8684 |
Weekly Unlimited | send 95 to 8684 |
Monthly Unlimited | send 315 to 8684 |
3-Month Unlimited | send 815 to 8684 |
If you have not yet registered to my.t money, visit your nearest Telecom Shop with your NID.
- my.t retailer
Get your pack from your nearest my.t retailer
Sure! There are 2 ways:
- SMS
Send gift <price of unlimited data pack> <friend’s mobile no.> to 8684
Select and choose ‘another mobile number’ on your my.t money app.
If you have not yet registered to my.t money, visit your nearest Telecom Shop with your NID.
There is no limit to the number of unlimited data packs you want to buy.
Daily Volume Allowance
24H No Limit | Weekly Unlimited | Monthly Unlimited | 3-Month Unlimited |
24 hours | 7 days | 30 days | 90 days |
The daily allowance allocated is reset every day at 00:05 throughout your pack validity.
24H No Limit | Weekly Unlimited | Monthly Unlimited | 3-Month Unlimited |
Unlimited for 24h | 2.14 GB/day | 2.5 GB/day | 3 GB/day |
The daily allowance allocated is reset every day at 00:05 throughout your pack validity.
Once the daily volume allowance is used, you will continue to browse for free at a speed of up to 1 Mbps. After 00:05, your daily allowance will be reset and you will once again enjoy the offer until its validity period.
You will receive an SMS when you reach 100% of your daily volume allowance (except for the 24H No limit Pack).
A daily allowance is not carried forward, it is reset at 00:05.
Pack Renewal
Yes, your data pack renews automatically except if purchased on my.t money app. You will receive an SMS notification before renewal.
- Your balance may be less than the pack price.
- You may have stopped auto-renewal of your pack.
- You may have purchased the pack with my.t money.
If you would like to stop the auto-renewal, send stop <Price of Unlimited Data Pack> to 8684
Miscellaneous
This offer is exclusively for data. To make calls, ensure that you have enough credit.
To enjoy unlimited calls, you can get the Love Pack at only Rs 39. Send buy Love Pack by SMS to 8684
The pack whose validity ends first will be used first.
E.g. 1: if you buy a Weekly Unlimited pack and a Monthly Unlimited pack at the same time, the Weekly Unlimited pack will be used up first, followed by the Monthly Unlimited pack.
E.g. 2: if your Weekly Unlimited pack ends in 1 week and your 24H No Limit Data pack ends in 24h, your 24H No Limit Data pack will be used up first.
Yes, you can. The pack whose validity ends first will be used first.
Unlimited data packs are available only locally (i.e. Mauritius & Rodrigues).
Standard data roaming charges will apply when abroad.
Send Query to 8684
Deezer
The new offers do not include Deezer Premium+. To benefit from Deezer Premium+ access, you need to buy a Deezer pack.
Data Usage
You can use unlimited prepay data packs on all smartphones and tablets.
Unlimited prepay data packs can be used on smartphones and tablets only.
You can however subscribe to Postpay Hotspot 1TB Unlimited and enjoy a seamless connection.
Type of usage | Recommended package |
Personal streaming, browsing & messaging on smartphone/tablet while on the move | All unlimited prepay mobile data packs Postpay 500, Postpay 1000, Postpay 2000 |
Personal Hotspot for my laptop | |
Heavy streaming and downloading at home | my.t home TV & Internet offers |
File downloads, e-mail and online meeting for my business | Business Boost |
Hotspot for multiple devices | Postpay Hotspot 1TB Unlimited |
Machine-to-Machine connection | Machine-to-Machine data-only packages |
Unlimited prepay data packs are not intended to be used as the main home or business broadband connection.
The my.t home TV & Internet offers have been designed for residential customers and Business Boost offers for business customers.
We recommend that you opt for a Mi-Fi device together with a Postpay Hotspot 1TB Unlimited data package subscription. Mi-Fi is a small device which can be moved around easily.
Unfortunately, unlimited prepay data packs are only for personal use on a smartphone or tablet and are not intended to be used as main business broadband connection. We recommend that you opt for the Business Boost offers which have been designed for business customers.
No. Unlimited prepay data packs are only for personal use on a smartphone or tablet and are not for commercial use, resale or use by groups of individuals as per the terms & conditions of usage.
You can email us on contact@telecom.mu or call us on 8900.