Via your smartphone/ laptop/ PC
To expand your Wi-Fi coverage at home, place the Wi-Fi Extender (Wi-Fi 6 certified) close to your Wi-Fi router (within 2 meters) and power it on
After the Wi-Fi extender starts up, press and hold the pairing button at the back of the Wi-Fi extender and the WPS button of the Wi-Fi router for 3-5 seconds in turn within 2 minutes
After the indicator of the Wi-Fi extender turns steady white, the Wi-Fi extender is connected to the Internet
Move the Wi-Fi extender to a room where you need to expand Wi-Fi and power it on. After the indicator turns steady white, the Wi-Fi has been expanded successfully
The Wi-Fi SSID & password of the Wi-Fi extender will be automatically synchronised with that of your Wi-Fi router for a seamless connection
To learn how to pair your Wi-Fi 5 Extender
The Wi-Fi Extender has as main purpose to provide Wi-Fi in additional rooms of your house. One Wi-Fi Extender is recommended for a standard room of 9m2.
The Wi-Fi Extender is included in your Home Internet & TV offer.
When subscribing to the Home Internet & TV
200Mbps/ 300Mbps/ 500Mbps/ 1Gbps
offer, our technical experts will visit your premises to configure your Wi-Fi router and setup your Wi-Fi Extender.
You may choose to switch the Extender off as and when required.
Your Wi-Fi Extender should be placed in an area of your house where you’re getting at least 2 Wi-Fi bars on your device.
One Wi-Fi Extender is recommended for coverage of a standard room of 9m2.
The main purpose of the Wi-Fi Extender is to improve Wi-Fi coverage at home.
This means that you will be able to get Wi-Fi in additional rooms of your house. One Wi-Fi Extender is recommended for a standard room of 9m2.
Home Internet & TV offers are best effort service & the maximum speed you will experience via the Wi-Fi Extender is not guaranteed.
The difference between 2.4GHz and 5GHz is about range and speed. Very simple!
If you want better range, use 2.4GHz
If you need higher speed/ performance, use the 5GHz
Yes for more details, please click here
1) With your dual-band Wi-Fi router at home, you will discover 2 independent Wi-Fi networks:
2) The Wi-Fi Extender is paired to your Wi-Fi router. Your Wi-Fi networks will remain unchanged (unless otherwise specified).
3) The first Wi-Fi Extender should be placed in an area of your house with low Wi-Fi coverage. This is indicated by 1-2 Wi-Fi bars on your device