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my.t support
my.t mobile
Voicemail
Dial '123' on your my.t mobile phone and follow the prompts to activate your voicemail
The service is free for both my.t Prepay and Postpay customers.
Retrieval of voice mail is free except when on Roaming mode
Leaving a message in someone's Voice Mail will cost you Rs1/min.
When you have a new message, you will receive an SMS. Just dial '123' on your mobile to listen to it.
Listen to your messages from any my.t mobile by dialling 123 or from any fixed phone by dialling 52505000
No. The new voicemail service will be automatically activated for you. You just need to follow the same steps as to retrieve your messages
The call forwarding has to be deactivated. This can either be manually with the phone or by calling 8900
If a call is made to a customer who has the voicemail service and if he is not available, the call will be diverted to his voicemail box. An announcement will be played with instructions of how to leave the message.
Dial 123 from the mobile phone and follow the instructions.
Dial 2505000 and insert the PIN
Non-retrieved messages are kept for 14 days while retrieved messages are kept for 7 days.
The messages which have been saved will be kept for 7 days in the mailbox.
PIN code is to be used when retrieving your voicemail messages from another phone
You can find your PIN on your voicemail activation SMS.
Dial 123 on your my.t mobile phone and follow the prompts to set up your PIN.
For security reasons, PIN with identical numbers like 1111, 2222 etc or PIN with continuous numbers like 2345, 8765, etc., are not allowed. Choose a PIN different from them.
Dial 123 from the phone and press the * key to go to the main menu. Another PIN can then be requested.
It’s really easy! Just dial 123 on your mobile phone and follow the instructions for greeting.
- Only one forwarding is possible at a time on a mobile phone. It means that a customer can either have the MCA service or voicemail.
- The call forwarding number for MCA is 52599595.
- The call forwarding for Voicemail is 52599797.
- So if a customer has the MCA service and he changes the call forwarding to voicemail number (52599597), then, he will have only the voicemail service (and the MCA service will be cancelled).
- If a customer has the voicemail service and he opt for the call forwarding number to the MCA number (52599595), then he will have only the MCA service (and the voicemail service will be cancelled).
Call forwarding has to be enabled on your mobile phone. This can be done directly by calling on 8900 or by doing it manually. Just go on your mobile, choose call forward/divert and input 52599597 as forwarding/voice mailbox number
The conditions are as follows:
- Busy
- No reply
- No network coverage
Note: For iPhone users, you cannot activate your voicemail manually. Please call on 8900 to do so.
